Frequently Asked Questions about Pre-arrival Registration for Taiwan Residents
Frequently Asked Questions about Pre-arrival Registration for Taiwan Residents
Q1. Who can apply for the Pre-arrival Registration for Taiwan Residents (PAR)?
Q2. What is a travel document for re-entry to Taiwan?
Q3. Is there any requirement on the validity of the registrant's travel document for re-entry to Taiwan?
Q4. Does the PAR have any restriction on age?
Q5. Is there any charge for the PAR?
Q6. Can I apply for the PAR outside Taiwan?
Q7. If I was born outside Taiwan but have been admitted to Hong Kong as a Taiwan resident before, do I need to provide any proof of previous entry to Hong Kong?
Q8. If I am a Taiwan resident holding both a Taiwan re-entry travel document and a passport or travel document of other countries / territories, am I eligible for the PAR?
Q9. If I possess a "Mainland Travel Permit for Taiwan Residents" (commonly known as "Tai Bao Zheng") or a HKSAR entry permit, can I make a PAR?
Q10. If I was not born in Taiwan nor have I been admitted to Hong Kong as a Taiwan resident before, am I eligible for the PAR?
Q11. How to make the PAR?
Q12. What information is required for registration of the PAR?
Q13. Am I required to input alias in Chinese or alias in English, which is not shown on my travel document for re-entry to Taiwan, when making PAR?
Q14. How to input the place of birth when making PAR?
Q15. Why do I need to provide an answer to the Identification Question upon registration?
Q16. Is there any restriction on the format of the answer to the Identification Question?
Q17. What will happen if I am unable to provide the answer to the Identification Question submitted during the registration when using the "View / Print Registration Notification Slip" function online?
Q18. Is it absolutely necessary to print the notification slip after completion of the PAR?
Q19. What are the specifications for printing the notification slip?
Q20. How long can I stay in the HKSAR on the strength of the notification slip of PAR?
Q21. How to check if my registration is still valid or not?
Q22. How to view/reprint a notification slip?
Q23. What should I do if my notification slip is lost, defaced or damaged?
Q24. What should I do if there are mistakes / changes in the data on the printout of the notification slip which do not tally with those on the travel document for re-entry to Taiwan?
Q25. If I have lost the notification slip after completion of the first journey, can I use my own spare copy of the notification slip for the second journey?
Q26. Can I make a new PAR when my last registration is still valid?
Q27. If I am unable to make the registration through the PAR system, how can I apply for entry to the HKSAR?
Q28. If I have completed PAR, is it a guarantee of my entry to the HKSAR?
Q29. If I go to the HKSAR holding a notification slip, do I need to furnish an "Arrival / Departure Card"?
Q30. How can I know my conditions of stay in the HKSAR?
Q31. What should I pay attention to during my stay in the HKSAR and upon departure?
Q32. What should I do if I have lost the landing slip while in Hong Kong?
Q33. If I have lost the notification slip after entry to the HKSAR but forgot the answer to the Identification Question for access to the "View / Print Registration Notification Slip" function to reprint the notification slip on my own, what should I do?
Q34. Can I use PAR to come to work /study in the HKSAR?
Q35. What are the system requirements of my computer software for using the PAR?
Q36. What can I do if my computer cannot preview the notification slip?
Q37. My computer cannot show nor print out the Chinese characters on the notification slip. What can I do?
Q38. If my computer has encountered a power-off problem during registration, how can I know if the registration is successful or not?
Q39. I can't preview the PDF file type notification slip under the "Start Screen" mode of Windows 8. What should I do?
Q40. I can't preview the PDF file type notification slip using Safari 9.0 or above. What should I do?
Q41.What should I do if the webpage of online service shows "System Busy"?
Q42.How can I make general enquiries?
Q1. Who can apply for the Pre-arrival Registration for Taiwan Residents (PAR)?
The following Chinese residents of Taiwan can apply for the PAR to visit the Hong Kong Special Administrative Region (HKSAR):
(a) (i) they were born in Taiwan; or
  (ii) they were born outside Taiwan but have been admitted to Hong Kong as Taiwan residents before; and
(b)   they are not in possession of any travel document issued by other authorities outside Taiwan (except "Mainland Travel Permit for Taiwan Residents" (commonly known as "Tai Bao Zheng"); and Entry Permit issued by the Immigration Department of the HKSAR).
Note: This pre-arrival registration is not applicable to Hong Kong permanent resident who has the right of abode in the HKSAR, or Hong Kong resident who has the right to land in the HKSAR.
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Q2. What is a travel document for re-entry to Taiwan?
It is a travel document issued by the Taiwan authority that the holder can use for re-entry to Taiwan.
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Q3. Is there any requirement on the validity of the registrant's travel document for re-entry to Taiwan?
The registrant should hold a travel document for re-entry to Taiwan which is valid for at least six months when making the PAR and upon arrival immigration clearance in the HKSAR.
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Q4. Does the PAR have any restriction on age?
No.
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Q5. Is there any charge for the PAR?
No. The PAR is free of charge.
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Q6. Can I apply for the PAR outside Taiwan?
If you meet the eligibility criteria, you may make online registration at any place.
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Q7. If I was born outside Taiwan but have been admitted to Hong Kong as a Taiwan resident before, do I need to provide any proof of previous entry to Hong Kong?
The PAR aims to further facilitate the visit of Taiwan residents. You do not need to provide the proof of your previous entry to Hong Kong during the registration and immigration clearance. However, if it is found that you have furnished false information, your registration may be rendered invalid and/or may lead to refusal of your entry into the HKSAR.
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Q8. If I am a Taiwan resident holding both a Taiwan re-entry travel document and a passport or travel document of other countries / territories, am I eligible for the PAR?
You are not eligible for the PAR if you possess a passport or travel document issued by other authorities outside Taiwan (except "Mainland Travel Permit for Taiwan Residents" (commonly known as "Tai Bao Zheng"), and Entry Permit issued by the Immigration Department of the HKSAR). You may visit the HKSAR on the strength of that passport or travel document under the existing visit visa / entry permit arrangement. You may refer to the "Visit Visa / Entry Permit Requirements for the Hong Kong Special Administrative Region" webpage of the Immigration Department of the HKSAR or the pamphlet "Do you need a visa for the HKSAR" (ID 290) for further details.
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Q9. If I possess a "Mainland Travel Permit for Taiwan Residents" (commonly known as "Tai Bao Zheng") or a HKSAR entry permit, can I make a PAR?
Under the existing arrangement, holders of valid "Tai Bao Zheng" may enter the HKSAR as visitors and stay for up to 30 days. Holders of HKSAR entry permit may enter as visitors and stay for up to 30 days or 90 days. You may still make the PAR to visit the HKSAR provided you meet the eligibility criteria.
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Q10. If I was not born in Taiwan nor have I been admitted to Hong Kong as a Taiwan resident before, am I eligible for the PAR?
No. You may apply for an entry permit to the Immigration Department through the authorised airlines under the existing arrangements.
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Q11. How to make the PAR?
You can access the e-Service platform "Pre-arrival Registration for Taiwan Residents" through GovHK website and input the required information. The registration will then be processed by the computer system automatically and the result will be shown instantly.
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Q12. What information is required for registration of the PAR?
You should input your Chinese name, English name, alias in Chinese/English (if any), sex, date of birth, place of birth, Taiwan identity card number, Taiwan re-entry travel document number and its validity. You are also required to select and answer one of the pre-defined Identification Questions as an identification tool for subsequent usage of the function "View / Print Registration Notification Slip" under the e-Service platform "Enquiry of Pre-arrival Registration" to view or reprint the notification slip.
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Q13. Am I required to input alias in Chinese or alias in English, which is not shown on my travel document for re-entry to Taiwan, when making PAR?
Upon registration, you are required to input information which tallies with that on your travel document for re-entry to Taiwan. If there is no alias in Chinese or alias in English on your travel document for re-entry to Taiwan, you are not required to input anything in the field.
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Q14. How to input the place of birth when making PAR?
The inputted place of birth should tally with that on your travel document for re-entry to Taiwan. You may choose your place of birth from the pre-set countries or territories in the place of birth field.
(1) If you were born in Taiwan (e.g. Taipei City, Kaohsiung City, Tainan City etc.), please choose "Taiwan";
(2) If you were born in the Mainland China (e.g. Beijing, Shanghai, Hubei etc.), please choose "Mainland China";
(3) If you were born outside Taiwan and the Mainland China, please choose the correct country or territory for place of birth from the pull-down menu of "Place other than Taiwan or Mainland China" (e.g. Hong Kong, Macao, Vietnam, the U.S.A. etc.). If you cannot find your place of birth from the choices provided, please choose "Other" from the pull-down menu of "Place other than Taiwan or Mainland China" and input your place of birth appeared on the travel document for re-entry to Taiwan manually.
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Q15. Why do I need to provide an answer to the Identification Question upon registration?
To protect your personal data, you must select and answer one of the pre-defined Identification Questions during the registration as an identification tool for subsequent usage of the function "View / Print Registration Notification Slip" under the e-Service platform "Enquiry of Pre-arrival Registration".
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Q16. Is there any restriction on the format of the answer to the Identification Question?
There is no restriction on the format of your answer. Chinese and English words and numerals etc are all acceptable. English letters inputted are case-sensitive.
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Q17. What will happen if I am unable to provide the answer to the Identification Question submitted during the registration when using the "View / Print Registration Notification Slip" function online?
You will not be able to view or reprint the notification slip. If you do not possess a valid notification slip, you cannot enter the HKSAR. If necessary, you may apply for an entry permit to the Immigration Department under the existing arrangements. You may also consider using the "Mainland Travel Permit for Taiwan Residents" (commonly known as "Tai Bao Zheng") to enter the HKSAR or make a new PAR after expiry of the last registration. For details of the entry arrangements for Taiwan residents, you may refer to the "Arrangements for Entry to Hong Kong for Overseas Chinese and Chinese residents of Taiwan" webpage of the Immigration Department of the HKSAR.
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Q18. Is it absolutely necessary to print the notification slip after completion of the PAR?
Yes. As a proof of completion of the PAR, you must present a valid notification slip for check-in formalities and immigration clearance. When the first journey is completed, you should retain the notification slip for the second journey.
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Q19. What are the specifications for printing the notification slip?
The notification slip must be printed on an A4 size blank white paper. Double-side or reduced printing is not allowed.
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Q20. How long can I stay in the HKSAR on the strength of the notification slip of PAR?
A completed PAR is valid for two months and good for two entries to the HKSAR with a stay up to 30 days as a visitor on each landing provided normal immigration requirements are met.
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Q21. How to check if my registration is still valid or not?
You may make the enquiry by using the function "Validity Enquiry" under the e-Service platform "Enquiry of Pre-arrival Registration" through the GovHK website. If your registration has expired, the computer system will show "No matched record". If your registration is still valid, the computer system will show the registration validity and the number of remaining journey(s).
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Q22. How to view/reprint a notification slip?
To view or reprint a notification slip, you may use the function "View / Print Registration Notification Slip" under the e-Service platform "Enquiry of Pre-arrival Registration" through the GovHK website by inputting your Taiwan identity card number and the answer to the Identification Question submitted during the registration.
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Q23. What should I do if my notification slip is lost, defaced or damaged?
You can reprint the notification slip by using the function "View / Print Registration Notification Slip" under the e-Service platform "Enquiry of Pre-arrival Registration" through the GovHK website.
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Q24. What should I do if there are mistakes / changes in the data on the printout of the notification slip which do not tally with those on the travel document for re-entry to Taiwan?
Incorrect data on the notification slip or data inconsistent with those on the travel document for re-entry to Taiwan may render a registration invalid and/or lead to refusal of your entry to the HKSAR. You should make a new PAR by inputting correct/updated data and print a new notification slip.
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Q25. If I have lost the notification slip after completion of the first journey, can I use my own spare copy of the notification slip for the second journey?
No. If your notification slip is lost, defaced or damaged after completion of the first journey, you should reprint the notification slip by using the function "View / Print Registration Notification Slip" under the e-Service platform "Enquiry of Pre-arrival Registration" through the GovHK website. The computer system will generate a notification slip which is marked with the first journey completed, the printing date and the number of journey(s) remaining within the validity of the registration, for the use of second journey.
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Q26. Can I make a new PAR when my last registration is still valid?
No. You will be allowed to make a new registration only when your registration has expired or has been used for two journeys.
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Q27. If I am unable to make the registration through the PAR system, how can I apply for entry to the HKSAR?
You may apply for an entry permit to the Immigration Department through the authorised airlines or their representatives or use the "Mainland Travel Permit for Taiwan Residents" (commonly known as "Tai Bao Zheng") to enter the HKSAR under the existing entry arrangements. For details, you may refer to "Arrangements for Entry to Hong Kong for Overseas Chinese and Chinese residents of Taiwan" webpage of the Immigration Department of the HKSAR.
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Q28. If I have completed PAR, is it a guarantee of my entry to the HKSAR?
No. You are still subject to immigration control under the provisions of the Immigration Ordinance, Chapter 115, Laws of Hong Kong. Permission to enter the HKSAR will be refused if you fail to meet the normal immigration requirements.
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Q29. If I go to the HKSAR holding a notification slip, do I need to furnish an "Arrival / Departure Card"?
Yes. You still need to furnish an "Arrival / Departure Card".
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Q30. How can I know my conditions of stay in the HKSAR?
If permission to land is granted, you will be issued with a landing slip containing your name, Taiwan identity card number and the conditions of stay in the HKSAR. Immigration staff will mark the first or second journey completed on the notification slip but will not stamp on it.
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Q31. What should I pay attention to during my stay in the HKSAR and upon departure?
You must carry the notification slip, the landing slip and the travel document for re-entry to Taiwan during your stay in the HKSAR. Upon departure, you must also present the notification slip, the landing slip and the travel document for re-entry to Taiwan for immigration clearance.
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Q32. What should I do if I have lost the landing slip while in Hong Kong?
You should approach the Extension Section (Address: 5th Floor, Immigration Tower, 7 Gloucester Road, Wan Chai, Hong Kong) of the Immigration Department to apply for replacement of the landing slip as soon as possible. Application for replacement of the landing slip is free of charge.
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Q33. If I have lost the notification slip after entry to the HKSAR but forgot the answer to the Identification Question for access to the "View / Print Registration Notification Slip" function to reprint the notification slip on my own, what should I do?
You may approach the Extension Section (Address: 5th Floor, Immigration Tower, 7 Gloucester Road, Wan Chai, Hong Kong) of the Immigration Department for formalities.
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Q34. Can I use PAR to come to work /study in the HKSAR?
No. The PAR service is only applicable to eligible Taiwan residents who wish to visit the HKSAR. If you wish to enter the HKSAR for employment, study, training, residence as dependants or as entrants under the Capital Investment Entrant Scheme or the Quality Migrant Admission Scheme, you should apply for an appropriate entry permit to the Immigration Department under the existing arrangements. For details, you may refer to the "Arrangements for Entry to Hong Kong for Overseas Chinese and Chinese residents of Taiwan" webpage of the Immigration Department of the HKSAR.
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Technical Issues
Q35. What are the system requirements of my computer software for using the PAR?
The system requirements for using the PAR are as follow:

(1) Operating Systems and Best View Web Browsers
Microsoft Windows 7
Internet Explorer 10.0 or above
Firefox 57.0 or above
Chrome 65.0 or above
 
Microsoft Windows 8 ("Desktop" mode only)
Internet Explorer 10.0 or above
Firefox 57.0 or above
Chrome 65.0 or above
 
Microsoft Windows 10 ("Desktop" mode only)
Internet Explorer 11.0 or above
Firefox 57.0 or above
Chrome 65.0 or above
 
Mac OS X
Safari 10.0 or above
Chrome 65.0 or above
 
Linux
Firefox 57.0 or above
Chrome 65.0 or above
 
(2) Adobe Reader
Microsoft Windows or Linux
Please use Adobe Reader 7.0 or above. For input of Chinese characters, please install the Asian Font Packs for Adobe Reader.
Mac OS
Please use Adobe Reader 8.0 or above. For input of Chinese characters, please install the Asian Font Packs for Adobe Reader.
 
(3) Printer
Please install a printer and print the notification slip after registration.
 
(4) Pop-up Blocker
Please make sure your web browser does not suppress pop-up windows. If common ad-blocking/pop-up blocking software is installed, please disable the pop-up blocking function temporarily in order to access this service.
 
(5) JavaScript
You must enable the JavaScript.
 
(6) Cookie
Please make sure the web browser accepts Cookie.
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Q36. What can I do if my computer cannot preview the notification slip?
You should install Adobe Reader 7.0 or above to open the PDF file of notification slip. Please click here for free download.
Please ensure that your Adobe Reader has enabled "Display PDF in browser":

• In Adobe Reader, choose "Edit" > "Preferences".


• Choose "Internet", select "Display PDF in browser", and then click "OK".

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Q37. My computer cannot show nor print out the Chinese characters on the notification slip. What can I do?
You should install the Asian Font Packs for Adobe Reader to view and print out the Chinese characters on the notification slip. Please click here for free download.
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Q38. If my computer has encountered a power-off problem during registration, how can I know if the registration is successful or not?
You can make a new registration. If your previous registration is completed, the computer system will show "Duplicated registration". You can then reprint the notification slip by using the function "View / Print Registration Notification Slip".
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Q39. I can't preview the PDF file type notification slip under the "Start Screen" mode of Windows 8. What should I do?
Internet Explorer of Windows 8 does not support any plug-in under the "Start Screen" mode. To access the online service under Windows 8, please switch to the "Desktop" mode. The "Start Screen" mode under Windows 8 can be switched to "Desktop" mode by clicking "Desktop" tile (usually at the left-lower corner) or pressing "Windows logo key + D".
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Q40. I can't preview the PDF file type notification slip using Safari 9.0 or above. What should I do?
You should change your browser preferences to trust Adobe Reader plug-in:

1. Click Safari
2. Click Preferences...
3. Click Security
4. Click Manage Website Settings...
5. Select Allow Always from the drop down menu right next to When visiting other websites






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Q41. What should I do if the webpage of online service shows "System Busy"?
When the system is under maintenance or too many users are using the system, message "System Busy" would be displayed to alert the users to the situation. Please try again later.

Meanwhile, message "System Busy" might also be displayed for expired hyperlinks when you access the online system by indirect link provided by search engine, or through hyperlink saved as "bookmark". Please use the hyperlink in GovHK or ImmD homepage to access the online service.
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Q42. How can I make general enquiries?
For general enquiries, please call (852) 2824 6111, fax (852) 2877 7711, or email to enquiry@immd.gov.hk.
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